Business Communication

T H U R S D A Y , J A N U A R Y 2 4 , 2 0 0 8
Business Communication - 1
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
1. Question
Vision should be based on talents, dreams, hopes and passion.
Correct Answer
True
Multiple Choice Single Answer
2. Question
If a person taps his feet/foot, it is the indication of :-
Correct Answer
Impatience
Multiple Choice Single Answer
3. Question
Written communication is a
Correct Answer
Non-Direct Communication
Multiple Choice Multiple Answer
4. Question
Stress at times works :-
Correct Answer
As motivator , As positive force
Your Answer
As positive force
Multiple Choice Multiple Answer
5. Question
As a leader following is your responsibility to keep the discussion in :-
Correct Answer
Order , Control
Your Answer
Control
True/False
6. Question
In a Negotiation both the parties have pre-determined goals.
Correct Answer
True
Your Answer
False
Select The Blank
7. Question
No one can achieve his dreams with ________ energy and ideas.
Correct Answer
Average
Your Answer
Weak
Select The Blank
8. Question
The missing step in Software lifecycle is Analysis, ________, Coding and
Implementation.
Correct Answer
Design
Multiple Choice Single Answer
9. Question
What is teleconferencing ?
Correct Answer
It allows a group of people to talk simultaneously using telephone or email group
communications software
Select The Blank
10. Question
In a letter________ consists of name and address of the person or organization to whom
the letter is being sent to.
Correct Answer
Inside address
Multiple Choice Single Answer
11. Question
Who controls the agenda?
Correct Answer
Leader
Multiple Choice Single Answer
12. Question
Barrier for written communication can be
Correct Answer
Language
Multiple Choice Single Answer
13. Question
It can be used as legal record which may be used in the court of law
Correct Answer
Written communication
Multiple Choice Single Answer
14. Question
This is a letter written inside the organization?
Correct Answer
Memorandum
Multiple Choice Multiple Answer
15. Question
Time management is :-
Correct Answer
Using time judiciously , Using time carefully and prioritizing it
Your Answer
Using time judiciously , Using time carefully and prioritizing it , Take the things as they
come
Match The Following
16. Question
Correct Answer
Your Answer
Unsuccessful
They confuse activity to output
Practical person
He knows how to get what he wants
Philosopher
He knows what people ought to want
Goals
It promotes enthusiasm in the organization
It takes about one to five years to accomplish
Multiple Choice Single Answer
17. Question
These are permanent records for business
Correct Answer
Business letters
Multiple Choice Multiple Answer
18. Question
Advertising material is :-
Correct Answer
Leaflets , Brochures , Pamphlets
Your Answer
Leaflets , Pamphlets
Multiple Choice Multiple Answer
19.Question
Endomorph would mean :-
Correct Answer
Fat , Round , Soft
Your Answer
Fat
Multiple Choice Multiple Answer
20. Question
The broad purpose of a meeting is to :-
Correct Answer
Inform , Persuade , Instruct
Your Answer
Inform
Multiple Choice Single Answer
21. Question
The most effective way of communication
Correct Answer
Written
Your Answer
Visual
True/False
22. Question
Lateral communication is between co-workers.
Correct Answer
True
Multiple Choice Single Answer
23. Question
It is very useful in collecting dues from customers
Correct Answer
Business letters
Multiple Choice Single Answer
24. Question
This number can be used in further correspondence for ready reference.
Correct Answer
Outward
Multiple Choice Single Answer
25. Question
What type of letters are useful in collecting dues from customer?
Correct Answer
Business letters
True/False
26. Question
Manager communicates the vision of the company to his team mates.
Correct Answer
True
True/False
27. Question
Visual aids are used to emphasize the most vital points of the presentation.
Correct Answer
True
Select The Blank
28. Question
________ normally consists of outward number and date of any previous
correspondence.
Correct Answer
Reference
Multiple Choice Single Answer
29. Question
It is the most convenient channel used by companies to increase sales revenue, reducing
cost of selling and promote customer satisfaction :-
Correct Answer
Telecommunication
True/False
30. Question
Advancing at the expense of others may hurt you in the long run.
Correct Answer
True
Multiple Choice Single Answer
31. Question
What gives a sense of accomplishment?
Correct Answer
Achievements
Multiple Choice Single Answer
32. Question
It makes communication easier :-
Correct Answer
Being friendly
Your Answer
Cooperative
Select The Blank
33. Question
Examples of environmental stress is ________.
Correct Answer
Humidity
Your Answer
Traffic noise
True/False
34. Question
One way communication informs the receiver whereas two way communication is an
exchange of information.
Correct Answer
True
Multiple Choice Multiple Answer
35. Question
This makes communication difficult :-
Correct Answer
One party talks and the other listens , One party gets angry , One party keeps focus on
themselves
Multiple Choice Single Answer
36. Question
The most effective way of communication is :-
Correct Answer
Written
Your Answer
Visual
Multiple Choice Multiple Answer
37. Question
Objectives of Communication are :-
Correct Answer
Information , Motivation , Education
Your Answer
Information
Multiple Choice Single Answer
38. Question
Unjust assumptions are :-
Correct Answer
Misinterpretation of message
Select The Blank
39. Question
________ can prompt people to find a better way of doing things.
Correct Answer
Stress
Your Answer
Distress
Multiple Choice Multiple Answer
40. Question
Parts of voice quality are :-
Correct Answer
Pitch , Speed , Volume
True/False
41. Question
Management can function smoothly without Communication.
Correct Answer
False
Multiple Choice Multiple Answer
42. Question
Elements of communication process are :-
Correct Answer
Channel , Decoding , Communicator
Your Answer
Channel , Communicator
True/False
43. Question
Vision is an idea about how your present should be.
Correct Answer
False
Match The Following
44. Question
Correct Answer
Your Answer
Inward address
Receivers address
Receivers address
Head Address
Senders Address
Senders Address
Written Communication
Non- Direct communication
Non- Direct communication
Business letter
legal evidence
legal evidence
Outward Number
Further reference
Further reference
Select The Blank
45. Question
It is said that Indians are good Planners but bad ________.
Correct Answer
Executors
Select The Blank
46. Question
________ communication occurs when superiors intimate messages to subordinates.
Correct Answer
Downward
Select The Blank
47. Question
Emotional problems arise when speaker uses ________ language.
Correct Answer
Biased
Your Answer
Unethical